Who are we?
A specialised service provider, working for more than a hundred major customers around two major areas of expertise:
- Social Media: Moderation (our core business), Animation & Community Management, Watching & Alerting, Social Care (1st level digital customer relationship responses)
- Digital Content: Creation of podcasts / replays, video & zapping treatments, scripting, product pages, capture … all areas of digital BPO!
The common thread?
- Real expertise in recruitment, training and supervision of operators working 24/7 (or only evenings & weekends). France and offshore.
- Over-layering of technology, proprietary (for moderation and video) or partner, to increase efficiency, responsiveness and quality.
Netino enjoys a very strong reputation in the market with extensive media coverage and is regularly involved in inter-professional conferences (EBG, HUBFORUM, GESTE, Social Media Club…).
- Over 400 skilled operators (moderators, listeners, web advisors, editors …) based in France and abroad (including Madagascar)
- Supervisors (level 2) and Community Managers to supervise teams
- Account Managers, mainly in our Paris office. These are the points of customer contact and guarantee the quality of the service.
- A three-tier organisation with a goal of excellence
To find out more:
- Examine the detail of our services
- Take a look at our list of main clients
- Download our studies and white papers
- Take a look at our news and latest media speaking engagements
- or simply contact us for a tailored approach
We look forward to getting to know you!
Jérémie Mani & Jean-Marc Royer
Management of Netino