Do you know what your customers are saying about you online? Are you sure your e-reputation is protected? Netino by Webhelp can help you to enhance your social reputation with its different services: comments moderation, but also e-reputation analysis thanks to our team specialized in Social Listening.
Netino by Webhelp offers :
- A human treatment of data in 15 languages
- Personalized ready-to-use reports
- An expertise in leading tools of the market
- An alerting system
Get the right conclusions from your data
Did you know that social listening tools attribute almost 1/4 of the mentions to the wrong sentiment in English?
Our experts analysts can code mentions in 15+ languages, and they can help you clean your social media data by:
- Analysing manually the automatic sentiment attribution: positive or negative.
- Deleting the noise generating by the queries
- Tagging the mentions or influencers
By using leading tools on the market like Brandwatch, Digimind, Synthesio, Talkwalker… we offer a ready-to-use service that will allow you to receive directly in your inbox a daily, a weekly or a monthly report summarizing some key indicators of your whole online social presence:
1- Volume of your brand mentions
2- Sentiment of the mentions
3- Sources of the mentions
4- Influenceurs of your brand online
Totally customizable, those reports are made internally to answer your business objectives.Être alerté au plus vite
Be the first alerted
Our tools allow us to alert you on all events that could create a crisis or involve an emergency intervention – including during non-working hours. Our analysts can also inform you or your management about any potentially risky verbatims amongst those analysed, so that you can act rapidly.
Automatic alerts might not always e that efficient as you can have to many of them and you might not consider them at some point. Ti prevent it we can set a human check alert so that only relevent alerts are sent to you, in 24/7. Po
For more information please contact us.