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    Terms

    These Terms of Service (the “Terms”) govern the access to and use of the website netino.com (the “Site”) and the services provided by Netino SAS (“Netino”, “we”, “us”, or “our”).

    1. LEGAL INFORMATION

    The Site is published by Netino SAS, a French Société par Actions Simplifiée with a capital of [Insert Amount] Euros, registered with the Paris Trade and Companies Register (RCS Paris) under number 441 513 801.

    • Registered Office: 19 Rue du Sentier, 75002 Paris, France.
    • Email: hello@netino.fr
    • Director of Publication: Hervé Rigault
    • Hosting Provider: Kainjoo SA

    2. ACCEPTANCE OF TERMS

    By accessing or using the Site, you (the “User”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Site on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these Terms.

    3. DESCRIPTION OF SERVICES

    Netino.com provides information regarding Netino’s professional services, including but not limited to:

    • Digital Content Moderation (AI-powered and human-led);
    • Social CRM and Customer Experience Management (Social CX);
    • Social Listening and Reputation Management;
    • Community Engagement.

    The Site is for informational purposes and to facilitate business inquiries. The actual provision of services to clients is governed by separate Master Service Agreements (MSA) or specific Sales Contracts.

    4. INTELLECTUAL PROPERTY

    4.1. Ownership: All content on the Site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Netino SAS or its content suppliers and is protected by French and international copyright and trademark laws.

    4.2. License: Netino grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal or professional information gathering. Any reproduction, representation, modification, or distribution of the Site’s content, in whole or in part, without prior written authorization from Netino is strictly prohibited and constitutes an infringement punishable by the French Intellectual Property Code.

    5. USER CONDUCT

    Users agree not to:

    • Use the Site for any purpose that is unlawful or prohibited by these Terms.
    • Attempt to gain unauthorized access to any portion of the Site or its related systems.
    • Use any “robot,” “spider,” or other automatic devices to monitor or copy our web pages.
    • Post or transmit any material that is defamatory, offensive, or infringes on the rights of third parties.

    6. DATA PROTECTION & PRIVACY

    Netino processes personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

    • Information collected via contact forms is used solely to respond to inquiries or provide requested information.
    • For detailed information on how we handle your data, please refer to our [Privacy Policy].

    7. LIMITATION OF LIABILITY

    7.1. Information Accuracy: While Netino strives to ensure the information on the Site is accurate and up-to-date, we provide the Site “as is” without any warranties. Netino shall not be liable for any errors, omissions, or results obtained from the use of this information.

    7.2. Technical Issues: Netino does not guarantee that the Site will be available at all times or free from viruses. Netino cannot be held liable for any direct or indirect damage resulting from the use of the Site, including loss of data or financial loss.

    8. EXTERNAL LINKS

    The Site may contain links to third-party websites. Netino has no control over these sites and accepts no responsibility for their content, accuracy, or privacy practices.

    9. MODIFICATIONS

    Netino reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

    10. GOVERNING LAW AND JURISDICTION

    These Terms are governed by and construed in accordance with French law. Any dispute arising out of or in connection with the use of the Site shall be subject to the exclusive jurisdiction of the competent courts of Paris, France, except where mandatory consumer protection laws provide otherwise.