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Metavers: the new challenges of customer experience

The challenges of these new worlds for customer experience

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The Metaverse now has a great chance of establishing itself as a new mode of consumption thanks to the evolution of associated technologies .

Therefore, it is highly likely that it will change the way we communicate  with brands and consume online, but its first years are likely to be fraught with disillusionment, between the difficulties of establishing itself in a new world without too many limits and the reluctance of users.

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