Trust & Safety · DSA Compliance

The DSA has made
moderation a legal obligation.

Notification and action, statement of reasons, transparency reports. Netino operates it at platform scale, based on in-depth auditing.

 
 
 
Every decision, documented
  • 09:41Notice received — illegal content flagged by user
  • 09:52Reviewed by a trained human moderator
  • 09:58Actioned — statement of reasons issued to the user
  • 09:58Logged — ready for your transparency report
Over 200 brands have placed their trust in Netino

Non-compliance can cost up to 6% of global annual revenue.

Your moderation process is now regulated, and the regulator expects proof, not intentions.

 
THE DIAGNOSIS

Obligations you must evidence

Notice-and-action mechanisms, a statement of reasons for every restriction, annual transparency reports, risk assessment and mitigation. Each one requires process, volume capacity and documentation.

Volumes beyond your internal capacity

Illicit and harmful content grows alongside your user base and can be difficult for your teams to manage during peak periods (nights, weekends, crises…). Netino handles this 24/7.

Without in-depth auditing, there's no solid defense

When the regulator asks how a decision was made, “the algorithm removed it” is not an answer. Every action needs a documented reason, a timestamp and a responsible reviewer.

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human + AI content

Moderation built as compliance infrastructure

Human and AI moderation, with documented decisions, structured reporting, and governance cycles. All designed to feed your notification-action flows and your transparency reports.

How Netino delivers

Tools

Certified in leading market solutions - Sprinklr, Emplifi, Agorapulse and more - with AI pre-filtering to absorb volume and and refers content requiring it to human verification.

Process

A results-driven framework built on upstream alignment with your legal and T&S teams: clear SLAs, quality audits, structured reporting and governance cycles the regulator can read.

People

Thousands of trained moderators and customer care agents, experts in your sector and fluent in your platform’s codes - the human judgement the DSA implicitly expects behind every contested decision.

The proceedings have started. The fines are defined. The deadline is behind you.

All intermediary services in scope must now publish transparency reports – and the framework applies whether you have 45 million EU users or 450,000. The right time to structure your moderation was before designation. The second-best time is now.

We support

all your essential platforms

Show the regulator a process, not a promise.